The Impact of Service Quality on Banking Customer Loyalty: The Role of Satisfaction and Switching Costs as Mediator

Sefnedi (2019) The Impact of Service Quality on Banking Customer Loyalty: The Role of Satisfaction and Switching Costs as Mediator. e-Jurnal Apresiasi Ekonomi, 7 (1). pp. 1-8. ISSN 2337 - 3997 / 2613 – 9774

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eJURNAL APRESIASI EKONOMI 2019 Vol 7 No 1.pdf

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Official URL: http://stiepasaman.ac.id/ojsapresiasiekonomi/index...
Item Type: Article
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Hermanto Hermanto
Date Deposited: 23 Feb 2021 09:10
Last Modified: 02 Mar 2021 04:15
URI: http://repo.bunghatta.ac.id/id/eprint/2977

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